Sir Grayson, 63, is known for his ceramic vases, tapestries and his cross-dressing. The self-described “broadcaster, transvestite, and lecturer” often appears in public as his alter ego “Claire”.
Jon Sopel, who co-hosts the News Agents podcast alongside Emily Maitlis and Lewis Goodall, also claimed his direct debit had been drastically raised – from £152 to £19,274 a month.
Writing on X, the presenter said: “Just had a notification that our monthly standing order is going up from £152 a month to £19,274.
“Seems a bit steep. Is there a human rather than a bot we can talk to? Many thanks and merry Christmas.”
Several disgruntled EDF customers responded to both threads, detailing their own problems with contacting the provider.
One wrote: “The way utility companies have deliberately made themselves so difficult to contact is an absolute disgrace and adds tenfold to the stress of resolving problems.”
Another said: “The only way to get energy companies to respond is to email them with the word ‘ombudsman’ in the title. They’re very responsive all of a sudden once you threaten to escalate.”
Both users prompted responses from an EDF representative, promising to resolve the issue.
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