MAJOR retailers often subtly add surcharges to orders, which can add up over time.
From restocking fees, to processing fees, here are some of the ways three major retailers – Kohl’s, Levi’s, and Urban Outfitters – make their products more expensive than listed.
1. Kohl’s
The department store chain charges a hefty price for returning items over a certain weight.
Items that must be returned by freight due to their size will incur a 15 percent fee.
And, all items over 150 pounds must be sent by freight.
Yet, there is one way around the charge.
“However, items returned because they are defective will not incur a restocking fee,” reads Kohl’s website.
2. Levi’s
The iconic clothing company will hit most customers with a $7.50 processing fee on mailed returned items.
Only members of Levi’s membership program, Redtab, get the fee waived.
The membership is free, and curious customers can learn more here.
3. Urban Outfitters
Like Levi’s, Ubran Outfitters charges customers a returned item fee.
This $5 so-called restocking fee is applied to all items returned in the mail.
The fee is then automatically applied.
The only way around the fee is to head to your local Urban Outfitters and return it in person.
MORE SURCHARGES AND FEES
Kohl’s, Levi’s, and Urban Outfitters are just a few of the major retailers levying surcharges and adding subtle fees.
For example, customers who return items to The Home Depot by mail will have to pay for shipping – unless they can prove the return is due to a store mistake.
Customers can return items bought online to a physical store at no extra cost.
Yet, returning an online item by mail means paying any and all shipping costs.
The one exception is when customers are returning an item due to a confirmed error by Home Depot.
Most items delivered by UPS or FedEx will include a small parcel return label, yet customers can send items back without the label so long as the return address on the parcel is correct.
Customers will receive a store credit once the item is received at The Home Depot warehouse.
Along with watching out for hidden surcharges, another way to save is to be on the lookout for hidden clearance deals.
And The U.S. Sun profiled a couponer and influencer who has a detailed strategy when cutting costs at the store.
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